Heather Bond
Address: 16 Foxton Dr Newark, DE 19702
Phone: 302-743-1928
Email: hbond23@gmail.com
Career Objective:
To obtain a senior level position in retail management where I can use my leadership, interpersonal, communications, and sales skills.
Highlight of Qualifications:
- Over 10 years of retail management experience
- Easy to work with; team player
- Vast experience with customer service
- Proficient with Microsoft Office
- Fast Learner
Work Experience
1998-2009 : Babies R Us
Springfield, PA
Assistant Manager
- Trained 50+ new sales associates, teaching them about merchandise, displays, guest service, and sales strategies.
- Entrusted to assist with daily operations, including opening/closing the store, processing transactions, dealing with complaints, monitoring stock and ordering merchandise, and coordinating promotional events.
- Implement procedures/action plans to maximize sales at the Springfield, PA and Wilmington, DE store locations.
- Responsible for scheduling, reviewing, and controlling payroll for all store employees on a daily and weekly basis.
1995-1997 : Manhattan Bagel
Newark, DE
Store Manager
- Primary duties included opening/closing the store, inventory, purchasing, daily cash deposits, and weekly payroll.
- Implemented successful employee incentive program to boost overall sales.
- Trained employees in Quality Control
1995-1997 : All the Write Stuff
Newark, DE
Store Manager
- Responsible for and facilitated consolidation of two auxiliary locations.
- Maintained and controlled store inventory and closed all purchasing transactions.
- Managed 10+ employees on a rotational schedule.
Education
Avon Grove High
West Grove, PA
Diploma
1989-1993
Lincoln University
Lincoln University, PA
1993-1995
References Available Upon Request